About the JVC Headphones App

The app will be explained using the English version of the app screen.

Downloading the Earphone App

By installing the dedicated app (free), you can check the status of the headphones and make changes to various settings.

Download the app from the App Store for iPhone or Google Play for Android™.

Store_JVC_logo
Icon_App_Store_U
Icon_Google_Play_U_2023

NOTE

The supported OS versions are iOS 14 to 17 and Android 8 to 13.

The display may vary depending on the app version and your smartphone.

Open the app while connected to the Internet.

We recommend using the app in a Wi-Fi or high-speed data communication environment.

Refer to App Compatible Model ＞＞ for the compatible models.

Selection Screen

  1. Pair the headphones and your smartphone.

    2. Refer to “Pairing (Registering a device)” in the “User manual” for each model.

  2. Open the app and select your headphones on the model selection screen.

    3. If you are using the iOS version, turn on only the headphones you are using.

    JVC_Headphones_App_Selecting_Model_U_A30T2

    The following message may appear when you open the app. Select “OK” or “Allow” when using the app.

    iOS

    "JVC Headphones" Would Like to Use Bluetooth

    Android

    Allow JVC Headphones to find, connect to, and determine the relative position of nearby devices?

    The displayed content may vary depending on your smartphone and OS version.

NOTE

If the headphones are not displayed or the main screen is not displayed, operate as follows.

  1. Close the app.

  2. Insert the headphones to the charging case and wait about 30 seconds.

  3. Remove L (left) and R (right) from the charging case and connect them to your smartphone.

  4. Open the app and select the headphones.

Main Screen

The contents displayed differ depending on the model.

Status Display

JVC_Headphones_App_001_Status_Ver1_U_A30T2

  1. Model Name / Firmware Version

    2. Displays the model name and the firmware version of the headphones.

  2. Product Color Change

    3. If the product has multiple colors, tap to change the color of the image.

  3. Battery Level

    4. Displays the remaining battery power.

  4. View instruction manual

    5. Tap to view the “User manual”. Click here for the detailed instructions on how to use the headphones.

  5. Update firmware

    6. Refer to Main Unit Firmware Update ＞＞.

  6. Codec / Quantization Bit Rate / Sampling Rate

    7. Displays the codec, quantization bit rate and sampling rate during music playback.

    The playback codec is displayed in orange.

Volume Setting

You can adjust the volume during music playback, volume of voice during phone call, and volume of music during Touch & Talk.

The screenshot is intended for illustration purposes.

JVC_Headphones_App_002_Volume_Ver1_U_A30T2

Various Settings

You can make changes to the various settings.

For details on “Suppress indicator” and “Suppress prompt”, refer to the “User manual” of each model.

The screenshot is intended for illustration purposes.

JVC_Headphones_App_003_Various_Ver1_U_A30T2

Some models allow the settings for NC (Noise Cancellation)/Ambient Sound and control key switching to be altered.

JVC_Headphones_App_009_NC_TaT_U_A30T2
Victor_Headphones_App_Blank_Line

Settings Compatibility Chart by Model (Icon_Check_Mark: supported; -: not supported)

Setting Item

HA-NP50T

HA-A30T2

Touch & Talk

-

Icon_Check_Mark

Noise canceling

-

Icon_Check_Mark

Wind Cut

-

Icon_Check_Mark

Suppress indicator

Icon_Check_Mark

Icon_Check_Mark

Suppress prompt

Icon_Check_Mark

Icon_Check_Mark

Disable touch key

Icon_Check_Mark

Icon_Check_Mark

Sidetone

-

Icon_Check_Mark

Low latency mode

Icon_Check_Mark

Icon_Check_Mark

Sound mode

You can switch the sound mode and configure the customized equalizer settings.

Some models allow the settings for switching the control key of the sound mode to be altered.

Tapping the “CUSTOM 1” ~ “CUSTOM 3” settings button displays the setting screen for the customized equalizer.

Some of the sound modes and CUSTOM may not be supported on some models.

The screenshot is intended for illustration purposes.

JVC_Headphones_App_004_1_Sound_Ver1_U_A30T2
JVC_Headphones_App_004_2_Sound_Ver1_U_A30T2

Example of Screen upon Tapping the “CUSTOM 1” Settings Button

Victor_Headphones_App_Blank_Line

Sound Mode Compatibility Chart by Model (Icon_Check_Mark: supported; -: not supported)

Setting Item

HA-NP50T

HA-A30T2

FLAT

-

Icon_Check_Mark

NORMAL

Icon_Check_Mark

-

HIGH

Icon_Check_Mark

-

BASS

Icon_Check_Mark

Icon_Check_Mark

CLEAR

-

Icon_Check_Mark

CUSTOM 1

-

Icon_Check_Mark

CUSTOM 2

-

Icon_Check_Mark

CUSTOM 3

-

Icon_Check_Mark

Touch Key Settings

You can change the operation allocation of each function.

The screenshot is intended for illustration purposes. Some functions may not be available depending on the model in use.

JVC_Headphones_App_008_Touch_Key_Ver1_U_A30T2

Other Settings

For submitting image information to JVCKENWOOD Corporation.

If you not submitting, turn it off.

JVC_Headphones_App_005_Others_U

Main Unit Firmware Update

If there is new firmware update available for your headphones, the update button is displayed in orange.

For the update history of the main unit firmware, refer to “Others” in the “User manual” of each model.

CAUTION

The update may take up to 30 minutes.

Make sure your smartphone is connected to a power source.

Be sure to observe the following precautions during the update.

Do not press the home button or return to the home screen.

Do not close the app.

Do not start or switch to other applications.

Do not turn off the headphones and your smartphone.

  1. Tap the Update firmware button and follow the on-screen instructions to update the firmware.

    2. JVC_Headphones_App_006_Update_U_A30T2

NOTE

If the update fails or is interrupted, the headphones may not work properly. Perform the steps below to update again.

  1. Close the app.

  2. Insert the headphones to the charging case and wait about 30 seconds.

  3. Operate your smartphone to delete the connection information of the headphones.

    4. JVC_Headphones_App_007_Remove_device_U + Remove_device_JVC_U

    Delete the connection information of the headphones.

  4. Remove R (right) from the charging case and wait for the indicator to flash quickly repeatedly.

  5. Insert R into the charging case.

  6. Remove L (left) from the charging case and wait for the indicator to flash quickly repeatedly.

  7. Insert L into the charging case.

    8. Victor_Headphones_App_Blank_Line

  8. Remove L from the charging case and wait for the indicator to flash quickly repeatedly.

  9. Pair and connect to your smartphone.

    10. Victor_Headphones_App_Blank_Line

  10. Remove R.

  11. Insert L into the charging case.

  12. Insert R into the charging case.

    13. Victor_Headphones_App_Blank_Line

  13. Remove L from the charging case and connect it to your smartphone. Then remove R from the charging case.

  14. Open the app and run the update.

App Compatible Model

List of compatible model:

HA-NP50T

HA-A30T2

License

App Store is a trademark of Apple Inc.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

iPhone, iPod, iPod classic, iPod nano and iPod touch are registered trademarks of Apple Inc. in the U.S. and other countries.

IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Google Play and the Google Play logo are trademarks of Google LLC.

Android™ is a trademark of Google LLC.

Other company names and product names in this manual are trademarks of the respective companies and registered trademarks in other countries.

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