About the JVC Headphones App
The app will be explained using the English version of the app screen.
Downloading the Earphone App
By installing the dedicated app (free), you can check the status of the headphones and make changes to various settings.
Download the app from the App Store for iPhone or Google Play for Android™.
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NOTE
The supported OS versions are iOS 14 to 17 and Android 8 to 14.
The display may vary depending on the app version and your smartphone.
Open the app while connected to the Internet.
We recommend using the app in a Wi-Fi or high-speed data communication environment.
Refer to App Compatible Model ＞＞ for the compatible models.
Selection Screen
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Pair the headphones and your smartphone.
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Open the app and select your headphones on the model selection screen.
Refer to “Pairing (Registering a device)” in the “User manual” for each model.
If you are using the iOS version, turn on only the headphones you are using.
The following message may appear when you open the app. Select “OK” or “Allow” when using the app.
iOS
"JVC Headphones" Would Like to Use Bluetooth
Android
Allow JVC Headphones to find, connect to, and determine the relative position of nearby devices?
The displayed content may vary depending on your smartphone and OS version.
NOTE
If the headphones are not displayed or the main screen is not displayed, operate as follows.
For wireless earphones
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Close the app.
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Insert the headphones to the charging case and wait about 30 seconds.
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Remove L (left) and R (right) from the charging case and connect them to your smartphone.
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Open the app and select the headphones.
For wireless headphones
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Close the app.
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Turn off the headphones, and wait for 30 seconds.
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Turn on the headphones, and connect to your smartphone.
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Open the app and select the headphones.
Main Screen
The contents displayed differ depending on the model.
Status Display
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Model Name / Firmware Version
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Product Color Change
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Battery Level
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View instruction manual
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Update firmware
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Codec / Quantization Bit Rate / Sampling Rate
Displays the model name and the firmware version of the headphones.
If the product has multiple colors, tap to change the color of the image.
Displays the remaining battery power.
Tap to view the “User manual”. Click here for the detailed instructions on how to use the headphones.
Refer to Main Unit Firmware Update ＞＞.
Displays the codec, quantization bit rate and sampling rate during music playback.
The playback codec is displayed in orange.
Volume Setting
You can adjust the volume during music playback, volume of voice during phone call, and volume of music during Touch & Talk.
The screenshot is intended for illustration purposes.
Various Settings
You can make changes to the various settings.
For details on “Suppress indicator” and “Suppress prompt”, refer to the “User manual” of each model.
The screenshot is intended for illustration purposes.
Some models allow the settings for NC (Noise Cancellation)/Ambient Sound and control key switching to be altered.
Settings Compatibility Chart by Model (
: supported; -: not supported)
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Setting Item |
HA-NP50T HA-NP1T |
HA-A30T2 |
|---|---|---|
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Touch & Talk |
- |
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Noise canceling |
- |
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Wind Cut |
- |
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Suppress indicator |
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Suppress prompt |
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Disable touch key |
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Sidetone |
- |
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Low latency mode |
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Setting Item |
HA-S95N |
HA-S75N HA-Z76N |
|---|---|---|
|
Touch & Talk |
- |
- |
|
Noise canceling |
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Wind Cut |
|
- |
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Ambient Sound |
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Suppress indicator |
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Suppress prompt |
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Disable touch key |
- |
- |
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Sidetone |
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Low latency mode |
- |
- |
Sound mode
You can switch the sound mode and configure the customized equalizer settings.
Some models allow the settings for switching the control key of the sound mode to be altered.
Tapping the “CUSTOM 1” ~ “CUSTOM 3” settings button displays the setting screen for the customized equalizer.
Some of the sound modes and CUSTOM may not be supported on some models.
The screenshot is intended for illustration purposes.
Example of Screen upon Tapping the “CUSTOM 1” Settings Button
Sound Mode Compatibility Chart by Model (: supported; -: not supported)
|
Setting Item |
HA-NP50T HA-NP1T |
HA-A30T2 |
|---|---|---|
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FLAT |
- |
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NORMAL |
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- |
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HIGH |
|
- |
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BASS |
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CLEAR |
- |
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CUSTOM 1 |
- |
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CUSTOM 2 |
- |
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CUSTOM 3 |
- |
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|
Setting Item |
HA-S95N HA-S75N HA-Z76N |
|---|---|
|
FLAT |
|
|
NORMAL |
- |
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HIGH |
- |
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BASS |
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CLEAR |
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CUSTOM 1 |
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CUSTOM 2 |
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CUSTOM 3 |
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Touch Key Settings
You can change the operation allocation of each function.
The screenshot is intended for illustration purposes. Some functions may not be available depending on the model in use.
Other Settings
For submitting image information to JVCKENWOOD Corporation.
If you not submitting, turn it off.
Main Unit Firmware Update
If there is new firmware update available for your headphones, the update button is displayed in orange.
For the update history of the main unit firmware, refer to “Others” in the “User manual” of each model.
CAUTION
The update may take up to 30 minutes.
Make sure your smartphone is connected to a power source.
Be sure to observe the following precautions during the update.
Do not press the home button or return to the home screen.
Do not close the app.
Do not start or switch to other applications.
Do not turn off the headphones and your smartphone.
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Tap the Update firmware button and follow the on-screen instructions to update the firmware.
NOTE
Updating wireless earphones
If the update fails or is interrupted, the headphones may not work properly. Perform the steps below to update again.
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Close the app.
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Insert the headphones to the charging case and wait about 30 seconds.
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Operate your smartphone to delete the connection information of the headphones.
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Remove R (right) from the charging case and wait for the indicator to flash quickly repeatedly.
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Insert R into the charging case.
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Remove L (left) from the charging case and wait for the indicator to flash quickly repeatedly.
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Insert L into the charging case.
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Remove L from the charging case and wait for the indicator to flash quickly repeatedly.
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Pair and connect to your smartphone.
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Remove R.
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Insert L into the charging case.
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Insert R into the charging case.
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Remove L from the charging case and connect it to your smartphone. Then remove R from the charging case.
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Open the app and run the update.
Delete the connection information of the headphones.
Updating wireless headphones
If the update fails or is interrupted, the headphones may not work properly. Perform the steps below to update again.
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Open the app and run the update.
If the update fails multiple time, perform the steps below to update again.
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Initialize the headphones.
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Delete the app from your smartphone, and install the app again.
For instructions on how to initialize, refer to the Web Manual for each model.
App Compatible Model
List of compatible model:
HA-NP50T
HA-A30T2
HA-NP1T
HA-S95N
HA-S75N
HA-Z76N
License
App Store is a trademark of Apple Inc.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
iPhone, iPod, iPod classic, iPod nano and iPod touch are registered trademarks of Apple Inc. in the U.S. and other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play and the Google Play logo are trademarks of Google LLC.
Android™ is a trademark of Google LLC.
Other company names and product names in this manual are trademarks of the respective companies and registered trademarks in other countries.