Unable to connect (pair) earphones
Check the state of the earphones.
Remove the earphones from the charging case and check the status of the indicators.
Connection is properly established if both sides of the earphones are flashing once every 5 seconds.
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The power is off if there is no light on the earphone.
Check whether the power of the earphones can be turned on.
Turn on the power of the earphones
With the light of the earphone in the off state, press and hold the button on it for about three seconds.
The L side of the earphone is used in the illustration above.
The power of the earphones is on if the L and R indicators are flashing (regardless of how the light flashes).
Select the state after checking
Return to the top of the page and re-select the pattern in which the indicators are flashing.
The earphones have run out of power.
Charge the earphones followed by checking whether connection can be properly established.
Charging the earphones
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Charge the charging case
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Insert the earphones into the charging case
5V TYPE
The earphones power off and charging starts.
The indicator on the earphones lights up during charging, and the indicators on the charging case light up or flash.
When charging the earphones or charging case that have not been used for a long period of time, it might take some time for the indicators to light up. Wait for the indicators to light up.
Click here if the indicators do not light up or start flashing ＞＞
After charging is complete, the indicators on the earphones and charging case will turn off.
Connecting to a Device
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Remove both earphones at the same time
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Turn on the BLUETOOTH® connection setting of the device and select “JVC HA-A11T L”.
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Pair with “JVC HA-A11T R” or “Headset”.
After a short while, the indicator on one earphone will flash quickly and repeatedly and the indicator on the other earphone will flash twice slowly and repeatedly. The earphones are now ready for device pairing.
After taking out the earphones, move the L and R earphones close to the device to pair with.
JVC HA-A11T L
After you are connected to “JVC HA-A11T L”, you may be asked to pair with “JVC HA-A11T R” or “Headset”, depending on the BLUETOOTH device.
or
*The screen display is an example.
Depending on the BLUETOOTH device, you may be asked to pair with “JVC HA-A11T R” or “Headset” 2 times. Follow the instructions on the screen and perform pairing for 2 times.
The earphones are connected to the device if the indicators on both sides of the earphones are flashing every 5 seconds.
Select a relevant earphone indicator state.
Connection is properly established if both sides of the earphones are flashing once every 5 seconds.
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Return to the top of the page and re-select the pattern in which the indicators are flashing.
The earphones may not have been properly charged.
Please check the following.
Restoring the earphones to the initial settings and re-establishing the connection may help to solve the problem.
Follow the steps below to check whether connection can be properly established.
Restoring settings to the initial state
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Insert the earphones into the charging case
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Press and hold the button on both sides of the earphones for about 15 seconds to initialize
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Remove both earphones at the same time
Start by deleting the registration information of this unit from the BLUETOOTH setting on the BLUETOOTH device. Charge the charging case.
After a few seconds, the indicators on the earphones and charging case will turn on.
Click here if the indicators do not light up or start flashing ＞＞
After the indicator has flashed twice, the earphone is charged and the indicator lights up.
If the indicator does not flash, repeat step 2 from the beginning.
The indicator on both earphones lights up and the power turns on.
After a short while, the indicator on one earphone will flash quickly and repeatedly and the indicator on the other earphone will flash twice slowly and repeatedly. The earphones are now ready for device pairing.
After taking out the earphones, move the L and R earphones close to the device to pair with.
Connecting to a Device
-
Turn on the BLUETOOTH® connection setting of the device and select “JVC HA-A11T L”.
-
Pair with “JVC HA-A11T R” or “Headset”.
JVC HA-A11T L
After you are connected to “JVC HA-A11T L”, you may be asked to pair with “JVC HA-A11T R” or “Headset”, depending on the BLUETOOTH device.
or
*The screen display is an example.
Depending on the BLUETOOTH device, you may be asked to pair with “JVC HA-A11T R” or “Headset” 2 times. Follow the instructions on the screen and perform pairing for 2 times.
Select a relevant earphone indicator state.
Connection is properly established if both sides of the earphones are flashing once every 5 seconds.