Noise canceling effect is not noticeable

The following describes possible solutions when the noise canceling effect is not noticeable. Follow the steps below to check whether the problem can be resolved.

The noise canceling function may have been turned off.

Perform the following setting after establishing connection with the device.

Setting the noise canceling function

Tap the touch sensor on the R earphone once quickly

NC_Functions_A50T_DOM + SPNV_NC_Functions_ A50T

Turning off the function

Listening to ambient sound

Noise canceling function

Touch sensor area

The function switches in order.

The audio guidance can be heard when the function is toggled.

The setting of the noise canceling function switches to OFF once the power is turned off. Perform the setting accordingly as necessary.

Adjusting the position of the earphone may improve the symptom.

Face the “JVC” text upward and adjust the position of the earphones to fit them into your ears.

Select the state after checking

Noticeable effect
No effect

Replacing the earpieces may improve the symptom.

Standard earpieces and memory foam earpieces are supplied.

The medium-size memory foam earpieces are attached when purchased.

To enjoy good sound quality, choose the most suitable earpieces and size and fit them into your ears.

Incorrect earpiece size can result in sound leakage and lack of bass.

Check that the earpiece is securely attached as shown in the figure.

If the earpiece is not securely attached, it may slipped off when in use and remain in your ear. If the earpiece remains in your ear, be careful not to push it further into your ear.

Compress the memory foam earpiece with your fingers and insert the earphone into your ear. When compressing the memory foam earpiece, take care not to damage the surface.

Select the state after checking

Noticeable effect
No effect

Noise canceling effect is not noticeable

The following describes possible solutions when the noise canceling effect is not noticeable. Follow the steps below to check whether the problem can be resolved.

The noise canceling function may have been turned off.

Select the state after checking

Thank you for using Troubleshooting Guide.

Adjusting the position of the earphone may improve the symptom.

Select the state after checking

Thank you for using Troubleshooting Guide.

Replacing the earpieces may improve the symptom.

Select the state after checking

Thank you for using Troubleshooting Guide.

The effect may not be noticeable due to the surrounding environment.

Select the state after checking

Thank you for using Troubleshooting Guide.

There seems to be a problem with the product.
If you require more assistance, please contact your local JVC customer support.

Noise canceling effect is not noticeable

The following describes possible solutions when the noise canceling effect is not noticeable. Follow the steps below to check whether the problem can be resolved.

The noise canceling function may have been turned off.

Select the state after checking

Thank you for using Troubleshooting Guide.

Adjusting the position of the earphone may improve the symptom.

Select the state after checking

Thank you for using Troubleshooting Guide.

Replacing the earpieces may improve the symptom.

Select the state after checking

Thank you for using Troubleshooting Guide.

The effect may not be noticeable due to the surrounding environment.

Select the state after checking

Thank you for using Troubleshooting Guide.

There seems to be a problem with the product.If you require more assistance, please contact your local JVC customer support.

There seems to be a problem with the product.
If you require more assistance, please contact your local JVC customer support.