Noise canceling effect is not noticeable
The following describes possible solutions when the noise canceling effect is not noticeable. Follow the steps below to check whether the problem can be resolved.
The noise canceling function may have been turned off.
Perform the following setting after establishing connection with the device.
Setting the noise canceling function
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Tap the touch sensor on the R earphone once quickly
1x
Turning off the function
Listening to ambient sound
Noise canceling function
Touch sensor area
The function switches in order.
The audio guidance can be heard when the function is toggled.
The setting of the noise canceling function switches to OFF once the power is turned off. Perform the setting accordingly as necessary.
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Adjusting the position of the earphone may improve the symptom.
Face the “JVC” text upward and adjust the position of the earphones to fit them into your ears.
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Replacing the earpieces may improve the symptom.
Standard earpieces and memory foam earpieces are supplied.
The medium-size memory foam earpieces are attached when purchased.
To enjoy good sound quality, choose the most suitable earpieces and size and fit them into your ears.
Incorrect earpiece size can result in sound leakage and lack of bass.
Check that the earpiece is securely attached as shown in the figure.
If the earpiece is not securely attached, it may slipped off when in use and remain in your ear. If the earpiece remains in your ear, be careful not to push it further into your ear.
Compress the memory foam earpiece with your fingers and insert the earphone into your ear. When compressing the memory foam earpiece, take care not to damage the surface.
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The effect may not be noticeable due to the surrounding environment.
The noise canceling function reduces the noise by generating sound that is exactly opposite in phase to the noise from the external environment.
Although the effect on low frequency noise such as noise from vehicles and air conditioners in a room is noticeable, it may not be as noticeable in a quiet place and with certain types of noise.
Move to another location and check the effect.