No sound from one side of the earphones
If no sound is heard from one side of the earphones, restoring the settings of the earphones to the initial state may solve the problem.
Follow the steps below to check whether there is any abnormality with the sound output.
Restoring settings to the initial state
Insert the earphones into the charging case
Press and hold the button on the L side of the earphones for about 15 seconds to initialize
Press and hold the button on the R side of the earphones for about 15 seconds to initialize
Remove both earphones from the charging case at the same time and place them back in again
After the indicators on the earphones and charging case are lit, remove both sides of the earphones at the same time
Start by deleting the registration information of this unit from the BLUETOOTH setting on the BLUETOOTH device. Charge the charging case.
After a few seconds, the indicators on the earphones and charging case will turn on.
Release your finger after the indicator on the L side blinks twice.
If the indicator does not flash, repeat step 2 from the beginning.
Release your finger after the indicator on the R side blinks twice.
If the indicator doesn’t flash, perform the initialization process again from the start.
The L and R sides are automatically connected to each other, and the earphones are restored to the initial settings.
After taking out the earphones, move the L and R earphones close to the device to pair with.
Wait for a short while. When the L indicator starts to flash quickly, the earphones are ready for device pairing.
Connecting to a Device
Turn on the BLUETOOTH connection setting of the device and select “JVC HA-A5T”
The earphones are connected to the device if the indicators on both sides of the earphones are flashing every 5 seconds.
Apps and Volume Control on the Connected Device
Open an app and play
Adjust the volume