Unable to connect using the multipoint (connect the second device)

Multipoint

*Multipoint is a function to answer incoming calls from two devices. You cannot connect 3 or more devices at once.

First, check whether the first device is properly connected.

With both this unit and the device turned on, check that the first device is properly connected.
Multi_Point_Connected_1 + Device List Multi Point Connected 1

First Device

JVC HA-A100T

Connected already

Select the state after checking

Connect to the second device.

Follow the steps below to check whether connection can be established.

Connecting to the second device

  1. Set the Bluetooth setting of the first device to “OFF”.

    2. Multi_Point_Connecting_1 + Device List Multi Settings 1

    First Device

    Multi_Point_Connecting_4

  2. Insert the earphones into the charging case, and take them out.

    3. Power_OFF_A110T_A100T
    Power_ON_A110T_A100T

    After a while, either the L or R indicator will flash quickly and repeatedly and an audio message saying “Pairing” can be heard.

    connecting_0.3_2_A110T_A100T

  3. Pair the System with the second BLUETOOTH device.

    4. Device_List_Multi_Point_2 + Device_List_Multi_Point_JVC_2

    Second Device

    JVC HA-A100T

    The indicator starts to flash slowly when the earphones are successfully connected.

    blue_flash_A110T_A100T

  4. Set the Bluetooth setting of the first device to “On”. If it is not reconnected automatically, select this earphone unit again.

    5. Multi_Point_Connecting_1 + Device List Multi Settings 1

    First Device

    Multi_Point_Connecting_2

    When the earphones are successfully connected to the second device, the indicator starts to flash slowly.

    blue_flash_A110T_A100T
Check whether “Connected already” is displayed on both devices.
Multi_Point_Connected_2 + Device List Multi Point Connected 2

First Device

Second Device

JVC HA-A100T

JVC HA-A100T

Connected already

Connected already

Select the state after checking

Connection is complete.
Thank you for using Troubleshooting Guide.

Perform the operations again from the start.

Check here to repeat the operations ＞＞

If you are unable to connect even after repeating the operations, follow the steps below to check whether connection can be established.

Initializing

First of all, go to the Bluetooth settings of the device to be connected and delete the information of this unit that is registered on it.

Depending on the device to be connected, multiple registration information of the System may be displayed as shown below.

Device_List_Multiple_Device_Names + Device_List_Multiple_Device_Names_Victor

JVC HA-A100T

JVC A100T *******

In this case, delete all the registration information of the System.

Charge the charging case beforehand.

Remove the earphones once if they are inserted into the charging case.

Follow the steps below to initialize the settings of both L and R earphones.

Initialize the L earphone.

  1. Insert the L earphone into the charging case

    2. Charging_1_L_A110T_A100T

    After a few seconds, the indicator on the L earphone and charging case will light up.

    Charging_2_L_A110T_A100T + SPNV_Charging_2_L_A110T_A100T

    Indicator

    Indicators

    Click here if the indicators do not light up or start flashing ＞＞

  2. When the indicator on the L earphone is lighting up, touch and hold the touch sensor area on the L earphone for about 10 seconds

    3. Initializing_L_A110T_A100T + SPNV_Initializing_L_A110T_A100T

    Touch sensor area

    Release your finger after the L indicator flashes quickly.

    If the indicator does not flash, start over from step 1.

  3. While flashing, tap the touch sensor area twice quickly to initialize

    4. Initializing_L_A110T_A100T + SPNV_Initializing_L_A110T_A100T

    Touch sensor area

    The indicator will stop flashing after 5 seconds. Tap it twice quickly while it is still flashing.

    If initialization is not successful, start over from step 1.

Initialize the R earphone.

  1. Insert the R earphone into the charging case

    2. Charging_1_R_A110T_A100T

    After few seconds, the indicator on the charging case lights up.

    Charging_2_R_A110T_A100T + SPNV_Charging_2_R_A110T_A100T

    Indicator

    Indicators

  2. When the indicator on the R earphone is lighting up, touch and hold the touch sensor area on the R earphone for about 10 seconds

    3. Initializing_R_A110T_A100T + SPNV_Initializing_R_A110T_A100T

    Touch sensor area

    Release your finger after the R indicator flashes quickly.

    If the indicator does not flash, start over from step 4.

  3. While flashing, tap the touch sensor area twice quickly to initialize

    4. Initializing_R_A110T_A100T + SPNV_Initializing_R_A110T_A100T

    Touch sensor area

    The indicator will stop flashing after 5 seconds. Tap it twice quickly while it is still flashing.

    After initialization is complete, the R indicator will flash twice slowly.

    If initialization is not successful, start over from step 4.

Connect the L earphone with the R earphone.

  1. Remove the earphones from the charging case and place them so that the L and R earphones are placed next to each other

    2. Be careful not to touch the touch sensor area when taking them out.

    connecting_LR_1_A110T_A100T

    The L and R indicators light up and the power turns on.

    Wait for a short while for the indicator on one earphone to flash quickly and the indicator on the other earphone to flash twice in every 5 seconds. The earphones are now ready for device pairing.

    connecting_0.3_2_A110T_A100T

    After taking out the earphones, move the L and R earphones close to the device to pair with.

Connecting to the first device

If a pop-up display appears on your Android device, perform connection by following the instructions on the display.

In other cases, try the steps below.

    Turn on the BLUETOOTH connection setting of the device and select this unit
    Multi_Point_Connecting_1 + Device List Multi Settings 1

    First Device

    Multi_Point_Connecting_2
    Multi_Point_Connecting_3 + Device List Multi Point JVC

    JVC HA-A100T

    blue_flash_A110T_A100T

    The earphones are connected to the device if the indicators on both sides of the earphones are flashing every 5 seconds.

Connecting to the second device

  1. Set the Bluetooth setting of the first device to “OFF”.

    2. Multi_Point_Connecting_1 + Device List Multi Settings 1

    First Device

    Multi_Point_Connecting_4

  2. Insert the earphones into the charging case, and take them out.

    3. Power_OFF_A110T_A100T
    Power_ON_A110T_A100T

    After a while, either the L or R indicator will flash quickly and repeatedly and an audio message saying “Pairing” can be heard.

    connecting_0.3_2_A110T_A100T

  3. Pair the System with the second BLUETOOTH device.

    4. Device_List_Multi_Point_2 + Device_List_Multi_Point_JVC_2

    Second Device

    JVC HA-A100T

    The indicator starts to flash slowly when the earphones are successfully connected.

    blue_flash_A110T_A100T

  4. Set the Bluetooth setting of the first device to “On”. If it is not reconnected automatically, select this earphone unit again.

    5. Multi_Point_Connecting_1 + Device List Multi Settings 1

    First Device

    Multi_Point_Connecting_2

    When the earphones are successfully connected to the second device, the indicator starts to flash slowly.

    blue_flash_A110T_A100T
Check whether “Connected already” is displayed on both devices.
Multi_Point_Connected_2 + Device List Multi Point Connected 2

First Device

Second Device

JVC HA-A100T

JVC HA-A100T

Connected already

Connected already

Select the state after checking

Connection is complete.
Thank you for using Troubleshooting Guide.

There seems to be a problem with the product.
If you require more assistance, please contact your local JVC customer support.

Try again from connecting the first device.
User manual (online manual)
→Connecting (Power On)

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