If no sound is heard from one side of the earphones or the earphones cannot be connected to your BLUETOOTH device, restoring the settings of earphones to the initial state may solve the problem.

Information of all the paired devices will be deleted (initialized). Perform pairing again from the start.

Start by deleting the registration information of this unit from the BLUETOOTH setting on the BLUETOOTH device. Charge the charging case.

1Insert the L and R earphones into the charging case.

The earphones are charged and the L and R indicators light up.

2When the earphone indicator is lighting up, press and hold the L touch sensor area for about 15 seconds until the L indicator flashes twice.

If the earphone wobbles and the indicator turns off while pressing and holding for 15 seconds, start over from step 1.

After the indicator has flashed, the earphone is charged and the indicator lights up.

If the indicator does not flash, start over from step 1.

3When the earphone indicator is lightning up, press and hold the R touch sensor area for about 15 seconds until the R indicator flashes twice.

If the earphone wobbles and the indicator turns off while pressing and holding for 15 seconds, go back to step 1, and start over from step 3.

After the indicator has flashed, the earphone is charged and the indicator lights up.

If the indicator does not flash, go back to step 1, and repeat step 3 from the beginning.

4Remove the earphones from the charging case and set the L and R earphones side by side.

The L and R indicators light up and the power turns on.

5After a short while, the L indicator starts to flash quickly and repeatedly. The R indicator flashes twice slowly and repeatedly.

The settings are restored to the initial state (factory default).

When the L and R indicators flash quickly, the earphones are now ready for device pairing. Pair the earphones with a device. Pairing (Registering a device)