Troubleshooting
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Symptom |
Action |
|---|---|
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Unable to pair |
Do not release the |
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When pairing, make sure the BLUETOOTH device is within 1 m of your headphones. |
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Turn on the BLUETOOTH device and enable pairing. |
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The indicator flashes in red and connection cannot be completed |
Turn on the BLUETOOTH device, enable its Bluetooth function and select this unit from the BLUETOOTH device list. |
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After connecting to this unit, the BLUETOOTH device connected does not function immediately |
Depending on the BLUETOOTH device connected, even when the indicator turns blue after connecting to this unit, the BLUETOOTH device may not function immediately due to the time lag in the connection operation. Wait for a few seconds and try operating again. |
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The volume is low or the sound is unpleasant |
Increase the volume on this unit or the BLUETOOTH device connected. |
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Insert the ear pieces more securely. |
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Change the size of the earpieces.Audio operation |
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The sound is distorted |
Adjust the volume on the BLUETOOTH device connected so that there is no distortion, and then adjust the volume on this unit. |
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Re-charge unit.Charging |
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The sound is choppy and there is noise |
Change the position of the BLUETOOTH device connected to a position and direction where communication is stable. |
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Try reducing the number of apps running on the BLUETOOTH device connected. |
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Charge this unit.Charging |
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The System does not work correctly |
Re-charge the system and switch power on. |
button until the indicator flashes alternately in red and blue.