If no sound is heard from one side of the earphones or the earphones cannot be connected to your BLUETOOTH device, restoring the settings of earphones to the initial state may solve the problem.

Information of all the paired devices will be deleted (initialized). Perform pairing again from the start.

Start by deleting the registration information of this unit from the BLUETOOTH setting on the BLUETOOTH device. Charge the charging case.

1Insert the L and R earphones into the charging case.

The earphones are charged and the L and R indicators light up.

2Press and hold the L touch sensor area for about 15 seconds until the L indicator flashes twice.

After the indicator has flashed, the earphone is charged and the indicator lights up.

If the indicator does not flash, repeat step 2 from the beginning.

3Press and hold the R touch sensor area for about 15 seconds until the R indicator flashes twice.

After the indicator has flashed, the earphone is charged and the indicator lights up.

If the indicator does not flash, repeat step 3 from the beginning.

4Remove the earphones from the charging case and set the L and R earphones side by side.

The L and R indicators light up and the power turns on.

5After a while, the L and R earphones are connected to each other and the R indicator starts to flash slowly (once every 5 seconds). Then the L indicator starts to flash quickly and repeatedly.

The settings are restored to the initial state (factory default).

When the L and R indicators flash quickly, the earphones are now ready for device pairing. Pair the earphones with a device. Pairing (Registering a device)