When No Sound is Output/Heard
To check the operation of this unit, connect them to a smartphone and find out whether you can listen to music using them.
Sound is output from this unit when connected to a smartphone
Connection with the PC may not have been properly established, or it could be due to a compatibility issue.
Disconnect this unit from the the smartphone and try connecting them to the PC again, or refer to the instruction manual of the PC for more information.
Sound is not output from this unit when connected to a smartphone
Check whether this unit is functioning properly.
For detail, please refer to the instruction manual of this unit.