A.When the battery pack is fully charged, the lamp does not light up.
Be sure to charge using the supplied AC adapter. Malfunction in the unit that occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
Check the connection, then disconnect and reconnect the charging adapter cable.
Charging cannot be performed under low or high temperature environments. Charge under the room temperature range of 10°C to 35°C. (Under environments beyond the temperature range, charging may stop to protect the battery pack.)
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- Troubleshooting
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Battery Pack
Troubleshooting
A.Using a non-original AC adapter may result in damage to this unit. Be sure to use an original AC adapter.
A.Charging is not possible when the video recording mode with progressive (50p) recording or Wi-Fi function is in used.
A.If this unit is used for long periods of time in high or low temperatures, or if the battery pack is repeatedly charged, the amount of remaining battery may not be displayed correctly.
A.Be sure to charge using the supplied AC adapter. Malfunction in the unit that occurred due to the use of an AC adapter other than the one provided is not included in the warranty.
The performance of the battery will drop temporarily when the temperature is -10°C to 0°C, this will cause the remaining recording time to shorten.
When the recording time becomes extremely short even when the battery is fully charged, the battery needs to be replaced. For details on replacing the built-in battery (subject to a fee), consult the nearest JVC service center.