> When in Trouble > Restoring the settings to the initial state
Restoring the settings to the initial state
If no sound is heard from one side of the earphones or the earphones cannot be connected to your BLUETOOTH device, restoring the settings of earphones to the initial state may solve the problem.
Information of all the paired devices will be deleted (initialized). Perform pairing again from the start.
1Press the button on both the earphones to turn off the power.
2Press the L button for about 15 seconds. When the indicator light starts to flash slowly and alternately in red and blue, release your finger.
3Next, press and hold the R button. When the R indicator light starts to flash slowly in blue, release your finger.
The L indicator then switches to flash quickly and alternately in red and blue. The earphones are now ready for device pairing. Pair the earphones with a device. Pairing (Registering a device)
Ensure that the L and R earphones are moved as close to each other as possible when restoring the earphones to the initial state.