Troubleshooting

Unable to connect

Do not release the until the indicator flashes alternately in red and blue.

When pairing, make sure the BLUETOOTH device is within 1 m of your headphones.

Turn on the BLUETOOTH device, enable its Bluetooth function.

Delete the pairing information on the BLUETOOTH device list and perform pairing again.

When using the NFC function, touch the NFC antenna location of the BLUETOOTH device to the mark on the System properly.

The indicator flashes in red and connection cannot be completed

Turn on the BLUETOOTH device, enable its Bluetooth function and select this system from the BLUETOOTH device list.

After connecting to this system, the BLUETOOTH device connected does not function immediately

Depending on the BLUETOOTH device connected, even when the indicator turns blue after connecting to this system, the BLUETOOTH device may not function immediately due to the time lag in the connection operation. Wait for a few seconds and try operating again.

The volume is low or the sound is unpleasant

Increase the volume on this system or the BLUETOOTH device connected.

The sound is distorted

Adjust the volume on the BLUETOOTH device connected so that there is no distortion.

Re-charge system.Charging

Unable to charge

Perform charging within the usage temperature range.

The sound is choppy and there is noise

Change the position of the BLUETOOTH device connected to a position and direction where communication is stable.

Try reducing the number of apps running on the BLUETOOTH device connected.

Charge this system.Charging

The System does not work correctly

Re-charge the system and switch power Off/On.