Troubleshooting

Q.Sound or video is interrupted.

A.Sometimes playback is interrupted at the connecting section between two scenes. This is not a malfunction.

Q.There is no sound.

A.Set “OPERATION SOUND” in the common menu to “ON”.

OPERATION SOUND
Q.The same image is displayed for a long time.

A.Use a high speed SD card (Class 4 or higher).

Types of Usable SD Card

A.Clean the terminals of the SD card with a dry cotton swab or something similar.

A.Execute “FORMAT SD CARD” in the “MEDIA SETTINGS” menu. (All data will be deleted.)

FORMAT SD CARD
Q.The motion is choppy.

A.Use a high speed SD card (Class 4 or higher).

Types of Usable SD Card

A.Clean the terminals of the SD card with a dry cotton swab or something similar.

A.Execute “FORMAT SD CARD” in the MEDIA SETTINGS menu. (All data will be deleted.)

FORMAT SD CARD

A.Verify the system requirements of your computer when using MediaBrowser to play back.

Verifying System Requirements (Guideline)
Q.Cannot find a recorded file.

A.Cancel the date search function.

Searching for a Specific Video/Still Image by Date

A.Select “PLAYBACK OTHER FILE” in the menu. (Video files that have damaged management information can be played back.)

PLAYBACK OTHER FILE
Q.Images do not appear on the TV properly.

A.Disconnect the cable and connect again.

Connecting via the HDMI Mini Connector

A.Turn off and on this unit again.

Q.Images are projected vertically on the TV.

A.Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “4:3”.

VIDEO OUTPUT

A.Adjust the TV's screen accordingly.

Q.The image displayed on TV is too small.

A.Set “VIDEO OUTPUT” in the “MEDIA SETTINGS” menu to “16:9”.

VIDEO OUTPUT
Q.When connected to the TV via the HDMI mini cable, proper images and sounds are not output.

A.Images and sounds may not be output properly depending on the TV connected. In such cases, perform the following operations.
1 Disconnect the HDMI mini cable and connect it again.
2 Turn off and on this unit again.

Connecting via the HDMI Mini Connector