Others
TOPThis camera will perform the initial operation of pan/tilt/zoom upon powering on. It takes about 90 seconds before the initial operation starts. This is not a malfunction.
Do not subject the lens to strong light source such as sun rays. This may cause the equipment to malfunction.
This camera comes with a built-in AGC circuit. The sensitivity increases automatically at a dark place and noise may become noticeable on the screen. This is not a malfunction.
While AGC is activated, if a transceiver which causes strong radio wave is used near the camera, the picture may suffer from beat. Please use the camera more than three meters away from such transceivers.
When the “Auto” iris setting is selected, brightness may not change if [AGC] is set to “Mid” or “High”. In this case, change the iris setting to “Manual”, or set [AGC] to “OFF”.
When this camera is used in the White Balance “ATW-Narrow”, “ATW-Wide” or “ATW-Full” (automatic adjustment) mode, the color tone may differ slightly from the actual color due to the principle of the automatic color temperature tracking white balance circuit. This is not a malfunction.
Do not touch the dome cover with your hands. Dirty covers will cause image deterioration.
The dome cover may fog up due to the drastic change of temperature when humidity is high.
Noises from an external source may cause the alarm to malfunction even when the alarm signal cable used is within 50 m. In this case, move the cable away from the noise source.
Depending on the stop position and horizontal/vertical rotation speed of the rotation mechanism, the running sound of the rotation mechanism’s motor may be heard, but this is not a malfunction.
During audio input/output, noise may occur when the rotation mechanism is rotated horizontally/vertically, when zooming is performed, when the power is turned on/off, or when the microSD card is operating. This is not a malfunction.
Noise may become pronounced in the audio when Mike Gain is set to a high value. This is not a malfunction.
When using multicast, make use of an IGMPv2-compliant network switch.
Some switching hubs of products that are equipped with intelligent features may include a broadcast/multicast suppression function. Viewing of multicast images on this product may fail if this function is enabled.
The electronic shutter of this product is set to “1/30” by default. For regions with a commercial power supply frequency of 50 Hz, switch to “Flickerless” during use under fluorescent lights (excluding inverter lighting equipment) to prevent flickers.
The dark areas on the screen may appear grainy or white spots may increase. When switching between color and black-and-white images, the brighter area on the screen is emphasized, which may reduce the visibility. However, this is not a malfunction.
If the power supply voltage is momentarily cut off or reduced due to lightning or turning on of the air conditioner’s power, the image may be disrupted or noise interference may occur.
As the dome cover is of a semiglobular shape, image distortion will occur at the hemispherical edge. When the hemispherical edge of this unit is masked and horizontal level is shot in a tilt direction, the hemispherical edge will enter the field angle. This may cause the upper edge of the screen to become black and the focus unclear. In this case, you can avoid shooting the above area by using the Tilt Limit settings.
When shooting objects with a luminance difference or near a light source, ghost may occur on the screen. This is a feature of the dome cover and the built-in lens, and is not a malfunction.
In particular, manual and auto pan operation near the TELE end (telephoto side) may cause the screen to vibrate (unsmooth rotation). This is a feature of the motor and is not a malfunction.
As long magnification lens is used in this product, the focus may be unclear due to temperature changes but this is not a malfunction.
Preset the focus under an environment with a temperature closest to that in your actual usage. If the temperature change is large and the focus becomes unclear, preset the focus again before using the product.
If you sense that the focus has become unclear due to temperature changes, use the Auto Focus function or reset the focus manually.
The time of the internal clock may be significantly out of alignment if the power of the product is turned off for a long time or when there is prolonged power failure. If this occurs, readjust the clock time.
While viewing with the Built-in Viewer, audio sound may sometimes be out of synchronization. This is not a malfunction.
The fan inside this unit is a consumable part. If the fan stops running for some reasons, a “Caution : The fan is stopped” message will be displayed over the video. You can also set the alarm trigger to send out a notification on fan stoppage via mail or TCP.
If the fan stops functioning, turn off this unit and consult our service center.
Before starting an important recording, be sure to perform a test recording in order to confirm that a normal recording is possible.
We shall not be liable for the loss of recordings or opportunities in the event that recording could not be performed due to a problem that arises during the use of the video camera or recorder.
The motion detection, tampering detection, and audio detection features are simple functions. They cannot be used as a substitute for a security alarm. Our company shall not be liable for any inconveniences or damages caused in the event of false detection or failure to detect by these functions. We shall not be liable for any inconveniences or damages caused as a result of operational failure for alarm input/output.