Troubleshooting

For images recorded under lighting from fluorescent or mercury lamps, the color and brightness of the screen may change and horizontal stripes and flickers may appear on the screen, but this is not a malfunction.

If the image stabilizer has been set to “On(AIS)”, switch to “On” to improve the condition.

Change the direction of this unit to prevent the light source from coming into view. (A band or a ball of bright light may appear when there is a bright light source near this unit, but this is not a malfunction.)

Use backlight compensation when the background is bright and the subject is dark.

Use “Gain Up” in the menu.

Set “Brightness Adjust” in the Camera Process menu to the “+” side.

Set the backlight compensation to “Off” if it is being used.

Set “Brightness Adjust” in the Camera Process menu to the “-” side.

The use of a commercially available ND filter is recommended for recording under extremely bright conditions. (Filter diameter: 46 mm)

Wait for a while until natural colors are achieved. (It may take some time for white balance to be adjusted.)

Configure “White Balance” in the Camera Process menu. Select from “Fine”/“Cloud”/“Halogen” according to the light source. Select “Preset” and configure the color temperature to an appropriate setting. Select “MWB A” or “MWB B” and adjust accordingly.

Configure “White Balance” in the Camera Process menu.

While the LCD monitor screen has more than 99.99% effective pixels, 0.01% of the pixels may be bright spots (red, blue, green) or dark spots. This is not a malfunction. The spots will not be recorded.