List of Live Streaming Error Displays

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The following error messages are displayed when the live streaming setting is incorrect, or when the connection is lost during live streaming.

Error message	Status	Action
Invalid Address	The IP address format is incorrect. The domain name cannot be converted into the IP address.	Enter the IP address or host name of the destination correctly. Setting Distribution
Multicast Is Not Supported	An IP multicast address was set.	Use an IP address that is not a multicast address.
Cannot Connect to Receiver	Establishment of connection with TCP failed.	Ensure that the recipient’s device is set to TCP. Change the Type item to “MPEG2-TS/UDP”. Setting Distribution
TCP Disconnected	TCP connection is lost.	Check to ensure that there is no abnormality in the decoder, or network connection device and cables, followed by establishing the connection again.
Not Enough Bandwidth	The communication bandwidth is narrower than the average bit rate. The network bandwidth is insufficient, and packets are discarded.	Lower the resolution/picture quality of the video to be distributed. Consider switching to the use of a stable network, such as wired LAN.
Connection Timeout	Timeout for connection via ZIXI.	Set [Destination Address] and [Destination Port] correctly. Setting Distribution
Authorization Failed	Authentication of connection via ZIXI failed.	Set [Stream ID] and [Password] correctly. Setting Distribution
Connection Error	Connection via ZIXI failed.	Check whether a different camera with an identical stream ID is connected.
Disconnected	ZIXI connection is lost.	Check whether there is abnormality with the network connection device, cables, etc., and try to re-establish the connection.